Body On Me Bodysuit - White

We hope you love everything you order from us, but if something isn’t quite right, you have 7 days from the date of shipping to request a return and a further 7 days (UK) / 14 days (International) to get the item(s) back to us.

All returns will be issued via Store Credit Only - no refunds.

Store credit of the amount you paid for the item(s) will be issued after processing your return, which may take up to 10 working days after receiving your return in our warehouse. You will receive a confirmation email detailing your return and store credit amount.

SALE ITEMS

• Sale items are only eligible for store credit within 14 days of shipping and are valid for 6 months.
• Final Sale and Sample Sale items are non-returnable and non-refundable.

Sale items include:

• Items with markdowns or promotional discounts.
• Items purchased with holiday or promotional codes (e.g., Christmas, Black Friday, Easter, etc.).

SELF SERVE RETURNS

We’ve made the process simple! There’s no need to email us for return instructions. Just visit our RETURNS PORTAL to start your return. Once approved (within 3 business days), you’ll receive step-by-step instructions via email. Don’t forget to check your junk folder in case our emails end up there!

RETURN CONDITIONS

To be eligible for a return, items must:

• Be unused, unworn, and in the same condition as received, with original packaging intact.
• Have all Sassy Luxe swing tags and hygiene stickers still attached (not bent or crumpled).
• Be free of makeup, residue, perfume or other scents or odours.
  
• Items must not be washed, worn, altered or damaged.
• All intimates and bodysuits are final sale and not eligible for return.

If returned items fail to meet these conditions, Sassy Luxe reserves the right to refuse the return or deduct necessary fees for cleaning, repairs or restocking from your store credit.

SHIPPING COSTS

Unfortunately, we do not currently cover return shipping/labels, though we are working to implement this in the future. Returns sent outside of the allowed timeframe may not be accepted. The original shipping cost is non-refundable.

We reserve the right to decline any returns we believe are malicious, fraudulent or intended to cause loss or damage to Sassy Luxe. Excessive returns may also result in refusal of future returns. Please note, original shipping fees are non-refundable.

EXCHANGES

Exchanges are not accepted at this time. To replace an item, please return the original item for store credit and place a new order.

STORE CREDITS + GIFT CARDS

Store credits and gift cards are valid for 12 months from the date of issue and can be used across the site. If items purchased with a gift card or store credit are returned, the credit will be reissued to the voucher, not to a bank card. Expiration dates will not reset or be extended.

BUNDLES

For bundle purchases, all items within the bundle must be returned. If only part of the bundle is returned, the full price of any kept items will be charged.

FREE ITEMS / BOGOF

If a free item or “Buy One Get One Free” promotion was applied to your order, all items (including the free one) must be returned for the return to be processed.

REJECTED OR REFUSED DELIVERIES

Packages that are refused or returned to us due to unpaid taxes, failed deliveries, or any other reason will incur return shipping and restocking fees, which will be deducted from your store credit.

Thank you for shopping with Sassy Luxe! If you have any questions about our return policy, please don’t hesitate to reach out.