WERE STILL RUNNING BUSINESS AS USUAL - PLEASE CLICK HERE FOR DELIVERY INFO

Delivery

THANK YOU FOR SHOPPING WITH US

We've got your delivery covered as we ship worldwide and deliver direct to your door! When your order has been shipped, you will receive an email with tracking information.  

COVID-19 UPDATE - WE ARE COMMITTED TO SENDING OUT PARCELS AS NORMAL FOR AS LONG AS POSSIBLE! PLEASE ALLOW EXTRA TIME FOR PARCELS TO BE DELIVERED DURING THIS PANDEMIC AS WE EXPECT  THAT THERE MAY BE SOME DELAYS WITH RECEIVING YOUR PARCEL DUE TO THE POSTAL SERVICE EXPERIENCING GROWING LEVELS OF EMPLOYEE ABSENCE DUE TO ILLNESS AND SELF ISOLATING.

IF ANYTHING CHANGES, WE WILL KEEP YOU UPDATED ❤️

DELIVERY CHARGES

UK Standard

Delivery within 3-10 working days for IN-STOCK items*

£3.99
UK Express Day
Delivery within 48 hours (if ordered before 3pm) for IN-STOCK items*
£6.99
Europe
Delivery within 10-20 working days for IN-STOCK items*
£9.99
USA
Delivery within 15-30 working days for IN-STOCK items*
£9.99
International  Deliveries take 15-30 working days for IN-STOCK items* £14.99

 *(Please allow extra processing time for PRE-ORDERS - read below)

Orders will be delivered by your local Postal Service or a third party courier. Please note Sassy Luxe and its delivery carriers do not operate on weekends or Bank Holidays, we despatch orders Monday to Friday. 

 

PRE-ORDER POLICY

All pre-order designs are exclusive and made to order, therefore please allow 2-3 weeks from date of ordering for for these items to come into stock. Once the stock arrives your order will be dispatched via your chosen delivery service. In some circumstances your items maybe shipped to you directly from our international manufacturers. 

If you ordered more than one item it is very likely that you may receive them separately due to our multiple different manufacturers. No worries, each item will have it's own tracking number and the details will be provided to you in your confirmation email.

  

DELIVERY ADDRESS

Please ensure that your delivery address is correct upon placing your order. Sassy Luxe is not responsible for packages that are not delivered when you have entered the incorrect address. If you live in a building or apartment please add your building and/or apartment number.  If the package is returned non-deliverable we will typically issue a refund to the value of your item(s) minus the delivery costs.

 

OUT OF STOCK ITEMS

In the event that you order an item which is out of stock when our website has not already informed you that the item is out of stock we will contact you by email as quickly as possible to notify you - you are entitled to cancel the order at this stage. 

 

If your order is of high value we may request you submit proof of identity before we can ship your order. This is to prevent fraudulent and/or unauthorised purchases. Failure to comply can result in the cancellation of your order.