Pre-order means that the item is not currently in stock but we are allowing you to place your order as per normal before the stock arrives with us. The benefit of purchasing pre-order items is that you will secure your size without risking the item becoming sold out shortly after we restock it online.
All designs have a longer processing time of between approximately 2-4 weeks to come into stock before being shipped. Please bear in mind that if you place an order containing pre-order item(s), the whole order will not be shipped until the pre-order item(s) are in stock.
If you change your mind about any pre-order purchases or no longer wish to wait you can easily cancel the item or the order by contacting us.
All of our sizing is in UK size. Please use to the chart below to convert.
| UK |
USA |
EURO |
| 6 |
4 |
34 |
| 8 |
6 |
36 |
| 10 |
8 |
38 |
| 12 |
10 |
40 |
| 14 |
12 |
42 |
Please note we do not ship out orders on weekends or Bank Holidays.
UK
£3.99 Standard // 3-5 working days
£9.99 Next Day // if ordered before 12pm *(excludes Sundays and Bank Holidays)
EUROPE
£9.99 // 7-10 working days
USA
£13.99 // 7-14 working days
REST OF THE WORLD
£14.99 // 10-21 working days
Once your order has shipped, you will receive an email with a tracking or delivery confirmation code. All orders will be delivered by your country’s local postal service.
You can return your items to us within 14 days of of receipt (excludes swimwear and sale items).
If you would like to swap your purchase for the same style in a different size or colour in the same style, CLICK HERE for a returns form and state you want an exchange and the size and colour you would like. Please include this form with your returned merchandise. If it is a completely different style you would like then please return your item for a refund. Refunds will be at the original purchase price excluding the initial postage cost.
Please take extra care when trying on your new purchases, as unfortunately we can’t refund any items that are marked with make-up, fake tan or body lotions, etc. All items must be returned in the condition they were received, unworn and unwashed, with original packaging and must have all tags still attached. Any items that are returned to us in a damaged, soiled or otherwise altered and less than perfect condition may not be accepted and may be sent back to the customer.
